NBA Live Mobile – What To Do If the App Is Not Launching

All NBA Live Mobile players have been experiencing issues with the NBA Live Mobile app at least one time throughout their mobile basketball career. While some issues are discovered and fixed by the development team, there are others that have more to do with the operating system and device rather than with the app. One particularly troublesome issue is the app not launching. Players tap on the app’s icon, the EA Sports logo is shown but the game is not starting. After a few seconds or even less the app closes and the players are returned to the previous screen on their phones. This is beyond annoying as players are practically cut off from the game with no possibility of contacting the support team within the app, retrieve their user ID, or connect the game to a Facebook account.

Here are a couple of fixes. First of all, players can do a bit of device maintenance and also check their mobile Internet connection. Apps that clean the device’s cache or release memory can be easily found and used for free. Players should also check if NBA Live Mobile is up to date. Users should be getting a notification to update the app and in most cases the update is automatically done. Nevertheless, users should check if there is an update available. Restarting the app and closing all the background apps are other options worth considering. Users can even force stop the app. Clearing the app’s cache and data might do the trick, however, it should be noted that clearing the app’s data will result in settings and other files be permanently deleted. This doesn’t delete guest accounts. Players shouldn’t worry about losing their NBA Live Mobile progress if they have a Facebook account linked to the game. Contacting the support team through the EA website is another option. Players will need to provide their user ID when doing so.

If all the above fixes don’t solve the issue, players have but one remaining option and that is reinstalling the game. Progress will be lost unless players have a Facebook account linked to the game. While for NBA Live 18 players, it will be easier to buy NBA Live 18 coins and do all these above easier.

NBA Live Mobile – How to Get in Game Help

NBA Live Mobile players that encounter game bugs or issues have a way to access the help feature from the app. It’s really easy to do this. First players need to be in the Home screen. They can easily go to this screen by tapping the Home button that is located in the upper right corner of the user interface. Once they are in the Home screen, the next step is to open the main menu. The Menu icon is in the left upper corner of the Home screen. Players cannot miss the button as it has three horizontal black lines on it and it’s also pretty big. After the button is tapped, the main menu will open. Players will first see a horizontal panel that lists four options. There is also a vertical menu. From the horizontal panel, they must choose the Settings option. It’s the last one. Players can easily identify this option by the cogwheel symbol. Tapping the cogwheel will open the Settings screen. Players will see multiple options listed on two columns. The one they need to access is the Help button. After the Help button is pressed, the browser will open the Electronic Arts support website.

The most common issues have already been answered. Players can quickly find a fix by checking the NBA Live Mobile related articles on the support page. There are several main categories such as game features and general troubleshooting. In the event that players’ issues are not among the listed fixes or the problem persists, players can use the Contact Us option to talk to someone from the support team. Before contacting the team, players should have their game user ID ready.

The NBA Live Mobile user ID is displayed on the Setting screen in the upper right corner. Players can also check the forums and community websites to see if other users are having the same issues and if they’ve found a fix. For NBA Live Mobile coins question you can contact with coins stores which you usually use.